CINDY MATOS

I was raised in a small town in Brazil and am currently based in Marlborough, Massachusetts. My journey has been shaped by hard work, perseverance, and a strong foundation in Communication.

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Over the past 12 years, my career has evolved across diverse fields. I taught myself dental coding and billing, transitioned into people and data management, became a U.S. citizen, and worked in law enforcement. Each chapter sharpened my ability to adapt, learn quickly, and navigate complex systems until user experience found me.

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UX gave structure and purpose to how I think and solve problems.

It introduced me to validation, design, and research techniques that transform uncertainty into clarity and ideas into meaningful outcomes. Through UX,

I discovered new ways to create impact by aligning human needs with thoughtful solutions.

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I am a facilitator at heart. I bring teams together, foster psychological safety, and create collaborative environments where authenticity, creativity, and open dialogue thrive, especially when tackling complex challenges.

Empowering people is central to my work. I believe personal development and continuous growth are the foundation of strong teams and successful products.

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Curious about the projects I’ve been working on or what I’m currently focusing on for professional growth?
Let’s talk.